Refund Policy

At MELTHORION, we are committed to ensuring our customers' satisfaction with our products and services. If you are not entirely content with your purchase, we're here to assist you with a straightforward refund process. This policy outlines the terms and conditions regarding refunds.

Eligibility for Refunds

Refunds are applicable under the following circumstances:

• The product is returned within 30 days of the purchase date.
• An original receipt or proof of purchase is provided.
• The product is unused, in its original packaging, and in the same condition as received.

Non-refundable Items

Certain items are non-refundable, including:

• Gift cards
• Downloadable software products
• Services already rendered

Refund Process

To initiate a refund, please contact our customer service team at [email protected], or call us at (555) 123-4567. Upon receipt of your request, we will review the details and notify you of the status of your refund.

Refunds

Once your return is received and inspected, we will inform you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7-10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us for assistance.

Contact Us

If you have any questions about our refund policy, do not hesitate to reach out to our support team for further clarification.

Thank you for choosing MELTHORION. We value your business and strive to provide you with the highest level of customer service.